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RodTux Refund & Replacement Policy

At RodTux, your satisfaction is our priority. If you're not happy with your purchase, we're here to help — hassle-free.

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Return Window

We accept returns and refund requests within 30 days of the delivery date.

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Return Conditions

  • Products must be returned in original condition.

  • Customer is responsible for return shipping costs, unless the item is defective (see below).

  • You can choose a refund or a replacement case—your choice.​

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Defective or Damaged Products

If your Rodtux arrives damaged or defective, just send us images of the issue. We will:

  • Cover all return shipping costs, and

  • Either replace the product or send a full refund—whichever you prefer.​

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Refunds

  • Refunds will be issued to the original payment method.

  • We process refunds within 3 business days of receiving the returned item.​

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Warranty

We stand behind our gear. If your RodTux fails due to a manufacturing defect, we’ll replace it under our manufacturer’s warranty—no questions asked.

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Need Help?

We're here for you every day.

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